1. General
Subscriptions and credit purchases are digital services that are delivered immediately upon successful payment. Please review pricing carefully before completing a payment — the checkout shows a full summary before you confirm.
2. When Refunds Are Available
- Duplicate charges for the same purchase.
- Payment succeeded but credits or subscription benefits were not activated, and we are unable to correct it within a reasonable time.
- Technical failure on our side that prevented use of the purchased service.
3. When Refunds Are Not Available
- Credits that have already been used (each sent email consumes one credit at send time).
- Change of mind after benefits were activated and used.
- Accounts suspended or terminated for violations of our Terms or Acceptable Use Policy.
4. How to Request a Refund
Email bizfindersupport@gmail.com from your registered email address with your payment reference or invoice number. We review requests within 5–7 business days and, where approved, refund to the original payment method through the payment provider (Razorpay or PayPal).
5. Chargebacks
If you have an issue, please contact us first — we resolve most problems quickly. Unwarranted chargebacks may result in account suspension while the matter is investigated.